Welcome, Bridge of Promise Members and Families!
Kent Program
Address
8330 S 259th St
Kent, WA 98030
Hours
Monday-Friday, 9 am-3 pm
Monthly Calendar
Link
Bellevue Program
Address
1229C 120th Ave NE
Bellevue, WA 98005
Hours
Monday-Friday, 9 am-3 pm
Monthly Calendar
Link
Frequently Asked Questions
Who do I contact if my member cannot attend?
Please let your member’s program manager know.
Who should I contact with questions about programming or member support?
Start with your member’s program manager — they know your member best.
How do I update the team about health or care needs?
Contact your member’s program manager — we’ll work with you to adjust support plans.
How do I schedule drop-offs and pick-ups with Access?
Schedule rides as usual and provide the program’s address to Access. Access is familiar with our location. Please note that our staff will not be available to accept drop-offs before 9:00 am.
What is your illness policy?
Members should stay home if they are actively ill. They must be fever-free (without fever-reducing meds) for 24 hours before returning. If a member has vomiting or diarrhea, they must be symptom-free for 24 hours before coming back.
How does billing work and how do I pay?
To keep our program accessible to all, our rates are aligned with current DDA Respite rates ($21.80 per hour). Families are welcome to use DDA Respite hours or pay privately. For families using DDA Respite hours, each program day provides six service hours. Our staff works with families during our intake process to determine the best option for them. If you need to revisit how you are being billed or have questions, please contact billing@bridgeofpromise.org.
What are your weather-related closure policies?
For each location, we typically follow the local school district’s closures for inclement weather. An email communication will be provided the morning of if a cancellation is necessary.
Billing
Bridge of Promise bills on a monthly basis. Both respite funds and private pay are accepted. We accept payment via Venmo (@bridgeofpromise.org), credit card, or check.
Checks can be mailed to:
Bridge of Promise
PO Box 1053
Carnation, WA 98014
Bridge of Promise
PO Box 1053
Carnation, WA 98014
Questions about billing? Contact billing@bridgeofpromise.org
